Split across four deposits
- Wagering
- 40× bonus
- Max bet
- A$7.50
- Min deposit
- A$30
- Daily withdrawal limit
- A$4,800
Privacy Policy
Hollywin Casino operates under licence OGL/2024/161/0191 issued by the Curaçao Gaming Control Board to Stable Tech N.V., which regulates the platform and ensures compliance with anti-money laundering standards.
Information we may collect
The information collected by Hollywin Casino depends on how you use the website and the services available to you. We try to collect information that is relevant to the purpose for which it is used. Information may be provided directly by you, generated when you use the website, or received from service providers that help us operate the platform.
Account and identification details
When you register or maintain an account, we may handle details such as your name, date of birth, contact details, login information, account preferences and responsible gambling settings. We may also request information or documents needed to confirm your identity, age, eligibility and account ownership. Verification documents can include information shown on an accepted identity document or other material reasonably required for checks.
Payment and transaction information
We may handle records relating to deposits, withdrawals, bets, gaming activity, account balances, refunds and other transactions. Payment information may be processed through specialist payment providers. Where appropriate, we may receive limited payment details or transaction references rather than complete payment card information. These records help us process transactions, answer queries, identify unusual activity and meet financial and legal obligations.
Technical, device and usage information
When you visit or use the website, we may collect technical information such as your IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, session activity and referring website. We may also record information about errors, performance and interactions with website features. This information helps us keep the platform secure, understand how it is used and improve the player experience.
Communications and support information
If you contact us, we may keep the content of your messages, account references, verification information and records of how your request was handled. We may also retain your marketing preferences and details about communications sent to you. Please avoid including unnecessary sensitive information in messages or uploads.
How and why we use information
Personal information may be used to provide, administer and protect Hollywin Casino services. The purposes for handling information can include the following:
- Creating, verifying and administering your player account.
- Providing access to games, account functions, payment services and other website features.
- Processing deposits, withdrawals, transactions, account adjustments and related enquiries.
- Carrying out identity, age, eligibility, security, anti-fraud and anti-money-laundering checks where applicable.
- Detecting and preventing fraud, unauthorised access, collusion, abuse, money laundering and other prohibited or unlawful activity.
- Providing customer support, investigating complaints and communicating about your account or requested services.
- Managing responsible gambling tools, restrictions, account reviews and related player safety measures.
- Sending service messages, security notices and other communications required to operate your account.
- Sending promotional communications where permitted and where you have not opted out or withdrawn consent.
- Monitoring, testing, maintaining and improving the website, systems and user experience.
- Meeting applicable legal, regulatory, tax, accounting, court or law-enforcement requirements.
- Establishing, exercising or defending legal rights and protecting the rights, safety and property of players, the website and others.
We may use information where it is needed to provide a service you have requested, to comply with an applicable obligation, to protect the security and integrity of the platform, or for another legitimate operational purpose. Where consent is required, we will seek it in an appropriate way. You may withdraw consent to marketing at any time, although withdrawal does not affect processing that took place before the withdrawal or processing based on another lawful reason.
Cookies, service providers and information security
Cookies and similar technologies
Hollywin Casino may use cookies and similar technologies to keep you signed in, remember preferences, support essential website functions, measure performance, improve content and help protect accounts. Some cookies may be placed by service providers supporting analytics, security, payments or other website functions. Cookies may collect information about your browser, device and website activity, but they do not necessarily identify you by name on their own.
You can manage or restrict cookies through your browser settings. If you block or delete certain cookies, some website features may not work correctly, and your preferences may not be retained. Browser controls differ, so check the help information for your chosen browser for instructions.
Sharing information
We may share relevant information with trusted service providers that help operate the website and provide services, including identity and verification providers, payment processors, technology providers, hosting services, security specialists, customer support providers, analytics providers and professional advisers. These parties should receive only information relevant to their role and are expected to handle it securely and appropriately.
Information may also be disclosed where reasonably necessary to meet legal or regulatory requirements, respond to lawful requests, investigate suspected fraud or misconduct, protect players or others, or support legal proceedings. If the business or part of its operations changes ownership or structure, information may be transferred as part of that change, subject to appropriate safeguards.
Security
We use reasonable administrative, technical and organisational measures to help protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, monitoring, secure transmission, verification procedures and staff or provider obligations. No website, network or storage system can be guaranteed to be completely secure. You should use a strong, unique password, keep login details private and contact support promptly if you suspect unauthorised account activity.
Your privacy rights and data requests
Depending on your circumstances and applicable privacy requirements, you may have rights in relation to personal information held about you. These rights can include asking for access to your data, requesting correction of information that is inaccurate or incomplete, asking for deletion of your data, and withdrawing consent to marketing communications. You may also ask questions about how information is used or raise a concern about our handling of personal information.
To exercise these rights or make a privacy request, contact support@hollywincasino.best. Please describe your request clearly and provide enough information for us to identify your account and understand what you need. We may need to verify your identity before providing information or making changes. This protects your account and helps prevent personal information from being disclosed to the wrong person.
- Access: request a copy or summary of personal information we hold about you, subject to applicable exceptions.
- Correction: ask us to update information that is inaccurate, outdated or incomplete.
- Deletion: ask us to remove information where there is no continuing reason or obligation to retain it.
- Marketing consent: withdraw consent or opt out of promotional messages by using an available unsubscribe option or contacting support@hollywincasino.best.
Some information cannot be deleted immediately, or may not be deleted at all, where it is needed for security, dispute resolution, fraud prevention, responsible gambling administration, legal claims or compliance with an applicable obligation. Certain records must be kept for a period required by law even after an account is closed. Closing an account does not automatically remove every record connected with it.
Retention and international handling
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted. Retention depends on the type of information, the reason it was collected, account and transaction history, security needs, dispute risks and applicable obligations. When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of.
Some service providers may process or store information in locations outside Australia. Where this occurs, reasonable steps should be taken to use appropriate safeguards and to ensure information is handled consistently with applicable requirements. By using the website, you acknowledge that service operations may involve providers and systems in different locations.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, business practices or applicable requirements. The latest version will be made available on the website, with the effective date or other notice where appropriate. We encourage you to review this page periodically. If you continue using the website after an update is published, the updated policy will apply to your future use, subject to any rights or notices that must be provided.